Privacy Policy

Enso Brautkleider

Last updated: 10 October 2026

1. Introduction

At Enso Brautkleider, we respect your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request a bridal appointment, offer a wedding dress for resale, enter into a consignment agreement or purchase a wedding dress from our boutique.

We process personal data in accordance with applicable Swiss data protection legislation, including the Swiss Federal Act on Data Protection (FADP), and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data Controller

The person responsible for processing personal data is:

Ágnes Katalin Nagy
Enso Brautkleider
Feldblumenweg 39
8048 Zürich
Switzerland

Email: info@ensobrautkleider.ch

For questions about this Privacy Policy or the processing of your personal data, please contact us using the email address above.

3. Personal Data We Collect

Depending on how you interact with our website and services, we may collect the following information:

General enquiries and contact forms

Name and contact details, including email address and telephone number where provided
Information included in your message
Relevant correspondence relating to your enquiry

Bridal appointment requests

Name and contact details
Preferred appointment dates and times
Wedding-related information provided in the booking form
Dress size, height, budget and style preferences
Additional information you voluntarily provide to help us prepare for your appointment

Wedding dress resale enquiries – Sell Your Dress

Name and contact details
Wedding dress brand, model, size and age
Original purchase price and desired resale price
Information about alterations, condition and professional cleaning
Measurements and other relevant dress details
Photographs uploaded with your enquiry
Additional information you voluntarily provide

Photographs may incidentally contain identifiable individuals. Please only upload images that you are entitled to share with us.

Consignment agreements

If your wedding dress is accepted into our collection and we enter into a consignment agreement, we may additionally collect and process:

Your full name and residential address, as required to prepare and manage the consignment agreement
Contact information necessary for communication
Details of the dress and the agreed selling conditions
Payment information required to transfer your share of the final selling price
Relevant contractual, transaction and accounting records

Your residential address is requested as part of the consignment agreement process, not as a requirement for submitting an initial dress resale enquiry.

Wedding dress purchases and invoicing

If you purchase a wedding dress from Enso Brautkleider, we may collect and process:

Your full name and billing address, where required for invoicing
Contact details necessary for communication about your purchase
Details of the purchased dress and the agreed selling price
Payment and transaction information
Relevant invoices and accounting records

Website usage

When you visit our website, certain technical information may be processed, such as your IP address, device and browser information, pages visited, referral information and cookie preferences.

The information collected depends on the website services, analytics settings and your consent choices.

4. How We Use Your Personal Data

We use personal information for the following purposes:

Responding to enquiries and communicating with customers
Arranging and preparing bridal appointments
Assessing wedding dresses offered for resale
Preparing, managing and fulfilling consignment agreements
Documenting dress ownership, agreed selling conditions and relevant transactions
Organising fittings and communicating with potential buyers
Completing wedding dress purchases and preparing and issuing invoices
Processing payments and fulfilling contractual and accounting obligations
Maintaining, securing and improving our website
Understanding website usage through analytics, where permitted
Complying with applicable legal obligations

We do not use your contact information to send marketing newsletters unless you have separately agreed to receive them.

We do not sell your personal data to third parties.

5. Wedding Dress Photographs and Listings

If you submit photographs through our Sell Your Dress form, we use them initially to assess whether your dress may be suitable for our collection.

Submitting an enquiry does not automatically mean that your dress or photographs will be published.

If we accept your dress for consignment, we may photograph the dress ourselves and publish selected photographs and dress details on our website or promotional channels as part of the agreed sales process.

We do not intentionally publish sellers' names, residential addresses, private contact details or other identifying information as part of a dress listing.

Any use of photographs supplied by the seller for public marketing purposes will be discussed with the seller and handled in accordance with the consignment agreement or a separate permission.

6. Cookies and Website Analytics

Our website is hosted on Wix and uses cookies and similar technologies to support website functionality, security and analytics.

We use Wix Analytics to understand how visitors interact with our website and to help improve our services.

We use Usercentrics for Wix to manage visitors' cookie preferences and consent choices.

Where consent is required, non-essential cookies and tracking technologies are used subject to the visitor's relevant consent choices.

You can accept, reject or adjust your cookie preferences through the cookie consent banner. Where available, you can also reopen the privacy settings to change or withdraw your consent.

Essential cookies may be used without consent where permitted by applicable law.

For further information about the cookies and technologies used on our website, please consult the cookie settings available through our consent management tool.

7. Third-Party Service Providers

To operate our website and provide our services, we use external service providers, including:

Wix, for website hosting, online forms, website functionality and analytics
Usercentrics, for cookie consent management
Email and communication service providers used to receive and respond to enquiries
Payment or banking service providers where necessary to process transactions

These providers may process personal information on our behalf or, in some circumstances, as independent data controllers.

We share only the information reasonably necessary for the relevant service.

8. International Data Transfers

Our website is operated through Wix, and we use third-party service providers to support our business activities.

Personal data may be processed or stored outside Switzerland, including in the European Union, Israel, the United States and other countries where our service providers operate.

Where required by applicable data protection legislation, appropriate safeguards are used for international transfers, including contractual protections such as Standard Contractual Clauses.

For further information about the processing of personal data by our service providers, please refer to their respective privacy policies.

9. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, subject to applicable legal retention obligations.

Personal information submitted through our website forms, including bridal appointment requests, general enquiries and wedding dress resale enquiries, is stored and processed through Wix and our communication services.

The retention of this information depends on the purpose of the enquiry, our data management practices and the relevant service settings. We delete or anonymise personal information when it is no longer required, unless continued retention is necessary for legal or contractual reasons.

Consignment agreements are stored electronically as PDF documents in our business records. Relevant contracts, invoices, transaction records and accounting documents are generally retained for ten years in accordance with applicable Swiss legal requirements.

Customer names, billing addresses and other information necessary for invoicing and accounting are retained for the applicable statutory periods.

Website analytics and cookie consent information are processed and retained in accordance with the settings and applicable policies of Wix and Usercentrics.

10. Data Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Our website and forms are operated through established third-party service providers.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

11. Your Data Protection Rights

Subject to applicable law, you may have the right to:

Request information about the personal data we process about you
Request correction of inaccurate personal information
Request deletion of personal data where legally applicable
Object to certain types of processing
Withdraw consent where processing is based on consent
Request the transfer of certain personal data where applicable

If the GDPR applies to a particular processing activity, additional rights and legal protections may be available.

To exercise your rights, please contact us at info@ensobrautkleider.ch.

You may also have the right to contact the competent data protection supervisory authority.

12. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website technologies or legal obligations change.

The current version will be published on this page, together with the date of the latest update.

14. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact: